Once you order with us, we will email or call you for verification and if you are located in Toronto, we’ll send a courier to pick up your materials within 48hrs. A&B Courier Services will come on weekdays between 9am-5pm. Place your materials in a bag, box, or package with your contact information on it.
If you’re located outside of Toronto, we will ask you to print a shipping label and either FEDEX, UPS, or Purolator will come pick up your tapes. Be sure to package it in a box securely.
Once we receive your material, your tapes will be visually inspected to insure it can be transferred safely.
All analogue footage will be adjusted for brightness and sound within legal industry standards. Noise reduction will be applied on all analogue transfers. We will check for anomalies at the beginning, middle and at the end of each file.
Once the transfer is complete, we will send you an invoice via email if there is an outstanding balance. We accept e-transfer, Visa, or Mastercard. When the final balance is cleared, you will receive a Google link drive for download. Your tapes will be recycled unless otherwise instructed, or they will be couriered back to you for an extra cost. This web page represents our special offer, but please read the description in the pricing section for our standard services. Be sure to also read the file specifications below this tab.
If you’d like to drop off your materials, there will be no change in price. Please see our office location here.